Understanding the MADE model of communication
A practical introduction to the MADE Model, helping you structure workplace communication clearly, confidently and effectively. It’s part of our Personal skills series which can be purchased as a discounted bundle.
AAT professional members:
This course is included within your CPD e-learning benefits via the AAT Lifelong Learning Portal. Please log in to access rather than purchasing.
Course Type
E-learning
Length
10 - 30 mins
What you’ll achieve
- Understand what the MADE Model is
- Explore each of the steps: Message, Action, Detail and Evidence
- Demonstrate use of the MADE Model in action
About this course
Clear communication is essential in every workplace but knowing how to structure information effectively can be challenging. This practical course introduces the MADE Model of Communication – Message, Action, Detail and Evidence – a simple framework that helps you communicate with greater clarity, confidence and impact.
- Professionals looking to improve communication skills
- Team members who communicate with colleagues, customers or stakeholders
- Employees seeking to reduce misunderstandings and improve collaboration
- Anyone wanting a practical framework for effective workplace communication
Overview
E-learning |
|
10 - 30 mins |
|
Personal Skills |
Syllabus
- Introduction to the MADE model
- Understanding the message (M)
- Clarifying the action (A)
- Providing the detail (D)
- Supplying the evidence (E)
- Demonstrating the made model in action
How to access
Once purchased you will be able to access the AAT Learning Portal where you'll have 12 months from the date you access the learning materials. AAT Learning Portal allows you to view all the courses you’ve purchased in one place, monitor your latest training activity and create goals to help you achieve your training aims.
