Personal skills: leadership essentials (Bundle)
Develop essential leadership and communication skills with this practical e-learning bundle designed for modern finance professionals.
AAT professional members:
This course is included within your CPD e-learning benefits via the AAT Lifelong Learning Portal. Please log in to access rather than purchasing.
Course Type
E-learning
Length
30 - 60 mins
What you’ll achieve
- Discover how to promote organisational success by creating and leading a cohesive team.
- Be able to set clear objectives, prepare an effective agenda and invite the right people
- Find out how to facilitate participation and manage time effectively during the meeting
- Discover how to follow up a meeting with documentation and action items
- Understand what the MADE Model is
- Explore each of the steps: Message, Action, Detail and Evidence
- Demonstrate use of the MADE Model in action
About this course
Strong leadership and communication skills are essential for managers looking to build high-performing teams, drive collaboration, and achieve meaningful results. This comprehensive e-learning bundle equips professionals with the practical tools and techniques needed to lead teams effectively, run productive meetings, and communicate with greater clarity and impact.
Covering everything from team development, trust-building, and conflict management to meeting facilitation and structured communication using the MADE Model, this flexible, on-demand course allows you to build expertise at your own pace. Whether you're leading a team, managing projects, or looking to strengthen your communication skills, you’ll gain the confidence and knowledge needed to engage colleagues, improve decision-making, and contribute to long-term organisational success.
- a finance manager looking to learn practical strategies and insights to understand team dynamics, define roles, enhance communication, build trust, resolve conflicts and motivate your team
- a finance professional seeking to host meetings that are productive, engaging, and outcome-focused, fostering better communication, collaboration, and decision-making within your team
- a professional looking to improve communication with colleagues, customers or stakeholders
- wanting a practical framework for effective workplace communication
Overview
E-learning |
|
30 - 60 mins |
|
Personal Skills |
Syllabus
1. Building teams as a manager
• Understanding team dynamics
• Defining roles and responsibilities
• Effective communication
• Building trust and collaboration
• Conflict resolution
• Motivating your team
2. Holding effective meetings
• Understanding the purpose of meetings
• Setting clear objectives
• Preparing an agenda
• Inviting the right participants
• Facilitating participation
• Managing time effectively
• Documenting decisions, action items, and following up
3. Understanding the MADE model of communication
• Introduction to the MADE model
• Understanding the message (M)
• Clarifying the action (A)
• Providing the detail (D)
• Supplying the evidence (E)
• Demonstrating the made model in action
How to access
Once purchased you will be able to access the AAT Learning Portal where you'll have 12 months from the date you access the learning materials. AAT Learning Portal allows you to view all the courses you’ve purchased in one place, monitor your latest training activity and create goals to help you achieve your training aims.












